"We engaged Sally's services in January 2024 to proofread a 48 page document that we had produced. We were very impressed with her attention to detail, thorough checking and the amends she suggested. It was extremely reassuring to have her input."

Helen Rhodes, Ilkley BID Manager

“Sally Emery is the perfect person to call upon for any word-related help. She is great to work with – she has a calm manner, extraordinary levels of patience and reassuring certainty on matters of grammar and expression! She wears her technical abilities lightly but knows a lot in this area too.

Sally has been through our website to proofread it, as errors inevitably creep in with the passage of time and multiple rewrites. Her amendments were delivered swiftly and clearly. She has also helped us set up our newsletter – without Sally we would not have got this off the ground. It has been a pleasure to work with her and we will be calling on her when we next need her assistance.”

Zoë Silver, Salts Mill

“Sally joined our small team of dedicated individuals who manage and deliver a variety of events and activities from Ilkley Manor House. Sally very quickly understood the organisation and suggested some important changes to how we could market ourselves more effectively. She has made a real difference to the organisation in a very short time.”

Sarah Thomas, Chair of the Ilkley Manor House Trust

“Make No Mistake have been absolutely amazing and stand head and shoulders above other companies in this sector that we have used in the past.

We were most impressed with how quickly they got their head around our business, the tone we were looking for and the speed they delivered the finished product.

We would have absolutely no hesitation in recommending their services to anyone looking for a competent, accurate and efficient partner to assist with marketing and proofreading.”

Oliver Burt, Director at Caval Ltd (one of the UK’s leading construction recruitment companies)

“Sally is a marketing genius and, in the nicest possible way, a complete grammar nerd.

Sally helped me re-brand my existing pre-loved clothing business. After struggling for years to think of a new name, Sally offered various suggestions, all of which were fantastic. She then sorted out the website domain, copy-edited and proofread the website, and provided me with some invaluable help e-marketing my business.

By ensuring my social media content and web copy was free from spelling mistakes and punctuation errors (not my forte), Sally helped me achieve a professional and flawless customer-facing front to my business, something which I believe is so important.

I cannot recommend her services enough!”

Katie Carne, owner of The Second Row (one of the UK’s leading pre-loved designer clothes brands)

“Sally has been incredibly helpful, continuing to provide us with a high-quality and helpful service.

Sally has a knack for taking my words and rephrasing them, vastly improving them and making all of our promotional material and e-marketing appear slick and professional.

Sally understands our business and our market. She knows the tone of voice we want used to represent our brand and she executes it perfectly.”

Kirsty Colquhoun, owner of Addingham Ducklings (a small, family-run day nursery)